PRIVACY POLICY
At Appliancity Mall, we take the privacy and security of our customers’ personal information seriously. We collect personal data such as names, addresses, phone numbers, payment information, and email addresses to complete transactions and improve our services. We do not sell, rent, or disclose this information to third parties for commercial purposes.
We use cookies to enhance your browsing experience and track your preferences. You can choose to disable cookies on your browser, but this may affect your use of our website.
We implement physical, electronic, and managerial procedures to safeguard against unauthorized access, disclosure, alteration, or destruction of personal information. We periodically review and update our policies and security measures to stay current with industry standards.
Our website may contain links to external sites that operate under different privacy policies. We are not responsible for the content or practices of these sites and encourage you to review their policies before disclosing your personal information.
By using our website, you consent to the terms of our privacy policy. If you have any questions, comments, or concerns, please contact us.
RETURNS & REFUND
At times, a product may not live up to your expectations and you may need to return or exchange it. You can do so within 30 days of purchase, provided the item(s) are in their original condition. However, please note there are some exceptions to this rule. Please see below for further details. Our return policy allows you to return any unwanted product within 30 days of delivery (for online orders) or purchase (for Showroom purchases).
At our company, we want to ensure that you are fully satisfied with your purchase. In order to receive a full refund on eligible returns, all items must be returned to us in their original packaged condition and be unused and uninstalled. Please ensure that the items are returned to us in the same condition you received them. We carefully inspect all returned items, and unfortunately, we will not be able to give you a refund if the item is damaged, installed, unboxed or returned in an unsuitable condition. Thank you for your understanding and cooperation in ensuring a smooth return process.
If the product is defective or damaged upon delivery, customers must notify us within seven days (7) and we will arrange for a replacement or return of the product. We may also ask for photo evidence of the damage.
Refunds will be processed within 10 business days of receipt of the returned item, and a refund confirmation will be sent via email. Shipping/delivery and handling costs are non-refundable.
