We pride ourself on offering exceptional customer support and ensuring that all of our customers have a hassle-free buying experience. Appliancity Mall offers multiple channels for customers to reach out for assistance, including email, live chat, and phone support. We have a team of well-trained and friendly customer support agents who are always available to answer any questions, offer product recommendations, or assist with order tracking and returns.

Customers should have peace of mind when buying from Appliancity Mall because we offer a 30-day return policy and a one-year warranty on all products sold. Additionally, the company partners with trusted couriers to ensure that products are delivered in a timely and secure manner.

Here are some frequently asked questions on our return policy, refund, and customer service:

1. What is Appliancity Mall’s return policy?
Answer: We offer a 30-day return policy on all products sold. If you’re not satisfied with your purchase, please contact our customer support team to initiate the return process.

2. How long does it take to process a refund?
Answer: Once we have received the returned product, refunds are processed within 2-3 business days.

3. How can I track my order?
Answer: You will receive a tracking number via email once your order has shipped. You can also track your order status by logging into your account on our website.

4. What happens if my product arrives damaged?
Answer: If your product arrives damaged, please contact our customer support team within 24 hours of receiving your order. We will gladly replace the damaged item at no extra cost to you.